Responsible Gaming

Gambling Should Be Entertainment, Not a Way to Earn Money

Gambling is meant to be a form of entertainment, not a financial strategy or a way to make money. The outcome of all casino games is based on chance, and the house always has an edge. Never gamble with money you cannot afford to lose, and never chase losses in an attempt to win back what you have lost.

Age Verification

You must be at least 18 years old, or the legal gambling age in your Canadian province or territory (which is 19 in some provinces such as British Columbia, Ontario, and others), to access any gambling services. Underage gambling is illegal and can lead to serious consequences. Casinos and online platforms are required to verify your age and identity.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses — gambling more to try to win back money you have lost
• Hiding your gambling activity from family or friends
• Lying about how much time or money you spend gambling
• Borrowing money, selling possessions, or using funds meant for essentials to gamble
• Neglecting work, school, or family responsibilities due to gambling
• Feeling restless or irritable when trying to cut down or stop gambling
• Gambling to escape from stress, anxiety, or depression
• Continuing to gamble despite negative consequences

Self-Help Tools

Most reputable online casinos offer responsible gaming tools that you can use to stay in control. These tools include:

• Deposit limits — set a maximum amount you can deposit daily, weekly, or monthly
• Loss limits — cap the amount you can lose within a set period
• Reality checks — receive on-screen reminders of how long you have been playing
• Session time limits — automatically log out after a certain duration
• Self-exclusion — temporarily or permanently block yourself from a gambling site or venue
• Cooling-off periods — take a short break from gambling for a set number of days or weeks

Use these tools proactively to keep gambling fun and safe.

Support Organizations

If you or someone you know needs help, please contact the appropriate support organization for your region. Help is confidential, free, and available 24/7 in many cases.

• Canada: Responsible Gambling Council (RGC) — resources, information, and support for safer gambling
• United Kingdom: GamCare and GamStop — free support, advice, and self-exclusion services
• Australia: Gambling Help Online — free, confidential support for Australians
• United States: National Council on Problem Gambling (NCPG) — helpline and resources for problem gambling
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — information and help on gambling addiction
• Other Regions: Please contact your national or local problem gambling helpline or search for the most relevant responsible gambling organization in your country.

Seek Help

If you recognize any warning signs of problem gambling or feel that gambling is no longer a form of entertainment, please reach out to a support organization today. You are not alone — help is available, and taking the first step is a sign of strength.